Classic Cleaners’ 24-hour drop-off is convenient, no doubt.  So is our home pickup and delivery service. Our technicians stand ready to serve, only….you’ve got to leave us “love letters in the bag”!  While we love to watch forensic scientists solve mystery crime, our main goal in clothing care is the same as yours – get rid of stains, loose threads, broken buttons – anything that would keep you from looking your absolute best!

The key to helping us do all we can do – the all-important to-do list you leave in your Classic Cleaners bag. For each garment, we would like to know…

• Where is the spot (left jacket lapel, near the right front skirt hem…)
• What do you remember about how that spot came to be?  When?
• Did you try to get the stain off yourself? How?
• Are there loose threads or buttons you want fixed?  Where?
• Is there a lining that pulls and seems out of shape?
• How much starch would you like in your shirts?
• Would you like only the collar and cuffs starched or the entire blouse or shirt?

Remember, the more we know, the sooner we can bring the “culprits” to justice and return your garments beautifully finished and ready to wear!  So, please, we love getting “love letters in the bag”!

by Reb of the Classic Cleaners blog team

Convenience - from popcorn to dry cleaning at Classic Cleaners!

Classic Cleaners is several jumps ahead of the popcorn maker when it comes to using the latest and most complex technology to make customers’ lives simple.

Time-saving:
Our innovative heat seal system has been in place for more than a year.  Heat seals guarantee we know exactly – every time – which garments belong to which customers. Zero time is wasted collecting garments – our order and bagging system is all computerized.

Convenience:
Popcorn buyers need to take the product off a grocery store shelf.  Classic Cleaners’ customers, by contrast, can choose our FREE pickup and delivery service!

Quality:
No matter how innovative the microwave bowl, the way to eaters’ hearts is through their stomachs – the popcorn must be delicious to keep the clients loyal.  At Classic Cleaners we know all about the quality our customers expect, and we deliver clothes as close to new as possible.

Our equipment represents th very latest in dry cleaning and laundering technology Our Unipress shirt machine, for example yields the kind of results that cannot be duplicated by most competitors.

The 2011 trend towards simplicity and speed? At Classic Cleaners we’ve been “on it” before it was a trend! Most important, though, once you’ve finished ooh-ing and ah-ing over the technology, are the beautifully finished clothes, ready to make you proud!

 by Reb of the Classic Cleaners’ blog team

A second piece of advice is offered about baby and children’s clothing at www.bouncing-new-baby.com, reminding new mothers that “when it comes to baby clothes, you will find you do need to be practical in your choice.”  For example, some baby clothes look cute and attractive, the article points out, but may prove totally impractical and even cause discomfort to the baby.

At Classic Cleaners, we know all about fine baby and children’s clothes, and customers often turn to us for three kinds of help when it comes to the wardrobes for younger family members:

• Some fine clothing items from children’s boutiques require day cleaning. (Information Hut explains in no uncertain terms – if the label on a child’s garment says “dry clean”, don’t try to get away with washing it; “You’re sure to be sorry later.”)
• Laundry orders turned in for Fluff and Fold service often contain many items belonging to infants and children. Even non-regular Fluff and Fold customers, especially following a family vacation or during particularly busy periods at work, relish turning over the “big” chore of caring for “little garments”.
• It’s always a special pleasure for the professionals at classic Cleaners to help restore heirloom baby and children’s clothing. From christening gowns to bris milah circumcision gowns, to vintage baby clothes and even collector doll clothing, precious little garments need and deserve special care.

  But, just as you’re going to try your hardest not to allow the little ones to get away with too much mischief, don’t try to “get away” with tossing their fine clothing into the wash without so much as a glance at the care labels.  You won’t ever be sorry you entrusted those special children’s garments to the special care of the technicians at Classic Cleaners!

 - By Reb of the Classic Cleaners blog team

Route manager Tommy Mitrani

All the research data isn’t in yet, but it’s looking as if Tom Mitrani might qualify as one of the best- educated route managers in the dry cleaning and laundry industry.

For eight of his thirteen years as a full-time employee of Classic Cleaners, Tom has been a part time student.  Now Mitrani is set to graduate from the Kelly School of business at IUPUI with a Bachelor of Science in Marketing and International Studies.

No, Classic Cleaners doesn’t deliver to China or Dubai, but the sheer logistics of managing twelve routes serving several thousand customers spread out from Cicero on the north, Fortville on the east, and Pittsboro on the west demand that Mitrani makes good use of his business management education.

How does the route system work? When you sign up for the free service, you’ll be provided with special large bags for your clothing.  Most customers stick a note inside the bag with any special questions or requests. A Classic Cleaners driver visits your home or office twice weekly to pick up and deliver your items. Your clean garments are returned neatly bagged, with fluff-and-fold laundry returned in recyclable boxes. However, there’s no obligation to have anything for us to pick up at all on every visit.

If you’re not at home when the driver arrives, your clothes may be left on special hanger hooks which Classic Cleaners provides to slide over the top of your door. You may prefer to give the driver access so that you have your clothing hung in your front closet, mud room or garage – simply let the driver know your preference. Last-minute emergency? Need a garment back in a hurry?  All Classic Cleaners drivers have company cell phones meant to help accommodate special requests. 

Adult children often arrange for Classic Cleaners home delivery for an aging parent.  The reverse is also true – one mother arranged home pickup and delivery of shirts for her son, so that he’d be sure to look his best at his new job!.

Think about it – thousands of customers, thousands of different residential and office locations, tens of thousands of garments every week, on time, ready to wear – it all adds up to a challenge worthy of the best efforts of a business school graduate like Tom Mitrani!

By Reb of the Classic Cleaners blog team